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<p id="post-322"><u><font color="#FF0000"><strong><font size="4">Discussing
Problems(Part1)<br /><br /></font></strong></font></u></p>
<p>One of the most common reasons for holding a meeting is to solve a problem.
But, while we might have the right people at the meeting, the process is often
flawed because one question hasn’t clearly been asked and answered: “What is
the problem?” So, in this lesson we’re going to focus on how to define the
problem through discussion and then restate the problem as a challenge.</p>
<p> </p>
<p> </p>
<p><span class="red"><strong>Kathryn:</strong></span>Okay everybody, let's get
started. (pause) I think we've all noticed that<span class="tdatacell style1">staff morale</span>is extremely low.<br /><br /><span class="red"><strong>All:</strong></span>Murmurs of agreement.<br /><br /><span class="red"><strong>Kathryn:</strong></span>We' ve got to<span class="tdatacell style1">get to grips with</span>this before it<span class="tdatacell style1">comes back to bite us.</span>To start with, what exactly is
the problem? Is it budget cuts, the economy, or are we missing something? Let’s
have some input.<br /><br /><span class="red"><strong>Neil:</strong></span>Well, look at the economy. Who
wouldn’t be depressed?<br /><br /><span class="red"><strong>Natalie:</strong></span>I'm not sure I follow. Could
you explain?<br /><br /><span class="red"><strong>Paul:</strong></span>I think he means that people are
nervous. We’ve had budget cuts and lay-offs and everyone’s…</p>
<p><br /><span class="red"><strong>Natalie:</strong></span>… the economy affects
everybody, but morale is worse here than other places and I, for one, would
like to know the<span class="tdatacell style1">root cause.</span><br /><br /><span class="red"><strong>Bill:</strong></span>Actually, it seems obvious to me
– lack of personal contact. Neil’s on Bleaker Street, Torben is<span class="tdatacell style1">who-knows-where</span>– I have to take a cab just to file
expenses!<span class="tdatacell style1">I bumped into</span>Sarah the other day
and she said "Howdy, stranger!"<br /><br /><span class="red"><strong>Neil:</strong></span>You know, I don’t see what
you’re getting at...<br /><br /><span class="red"><strong>Kathryn:</strong></span><span class="tdatacell style1">Hang on</span>, let's<span class="tdatacell style1">hear
Bill out</span>.<br /><br /><span class="red"><strong>Bill:</strong></span>Well, two years ago, when we
were expanding, we rented offices in other locations and we all got spread
out.<br /><br /><span class="red"><strong>Paul:</strong></span>Yeah, I remember that. I used to
see Neil’s team every day, but we email now.<br /><br /><span class="red"><strong>Neil:</strong></span>Absolutely. M y department moved
and I only see you folks at meetings.<br /><br /><span class="red"><strong>Kathryn:</strong></span>I think we’re<span class="tdatacell style1">onto something</span>here. We’ve<span class="tdatacell style1">pinpointed</span>the underlying cause of low morale. Let’s
define it as due to a lack of face-to-face contact.<br /><br /><span class="red"><strong>All:</strong></span>(Murmurs of agreement)<br /><br /><span class="red"><strong>Natalie:</strong></span>So, let’s state it as a
challenge. How can we improve morale, without spending<span class="tdatacell style1">a fortune</span>?<br /><br /><span class="red"><strong>Bill:</strong></span>Exactly. (Murmurs of
agreement)<br /><br /><span class="red"><strong>Kathryn:</strong></span>Good, we’ve got something we
can really<span class="tdatacell style1">sink our teeth into</span>. Time for
some brainstorming. To start off with, I’d like everyone to just<span class="tdatacell style1">throw out some ideas</span>. Okay?<br /><br /><span class="red"><strong>Neil:</strong></span>Here’s one, how about if
we...</p>
<p>Vocaburary Note</p>
<p><span class="tdatacell style1">staff morale</span>・・・ General mood of
company's employee<br /><span class="tdatacell style1">get to grips with</span>・・・To deal with a
problem<br /><span class="tdatacell style1">comes back to bite us</span>・・・ To cause
ploblems at a later time<br /><span class="tdatacell style1">To bumped into some</span>・・・ To meet someone
you know by chance<br />
To be onto somthing ・・・ Close to making a imortant discovery<br />
</p>
<p> </p>
<p> </p>
<p id="post-322"><u><font color="#FF0000"><strong><font size="4">Discussing
Problems(Part1)<br /><br /></font></strong></font></u></p>
<p>One of the most common reasons for holding a meeting is to solve a problem.
But, while we might have the right people at the meeting, the process is often
flawed because one question hasn’t clearly been asked and answered: “What is
the problem?” So, in this lesson we’re going to focus on how to define the
problem through discussion and then restate the problem as a challenge.</p>
<p> </p>
<p> </p>
<p><span class="red"><strong>Kathryn:</strong></span>Okay everybody, let's get
started. (pause) I think we've all noticed that<span class="tdatacell style1">staff morale</span>is extremely low.<br /><br /><span class="red"><strong>All:</strong></span>Murmurs of agreement.<br /><br /><span class="red"><strong>Kathryn:</strong></span>We' ve got to<span class="tdatacell style1">get to grips with</span>this before it<span class="tdatacell style1">comes back to bite us.</span>To start with, what exactly is
the problem? Is it budget cuts, the economy, or are we missing something? Let’s
have some input.<br /><br /><span class="red"><strong>Neil:</strong></span>Well, look at the economy. Who
wouldn’t be depressed?<br /><br /><span class="red"><strong>Natalie:</strong></span>I'm not sure I follow. Could
you explain?<br /><br /><span class="red"><strong>Paul:</strong></span>I think he means that people are
nervous. We’ve had budget cuts and lay-offs and everyone’s…</p>
<p><br /><span class="red"><strong>Natalie:</strong></span>… the economy affects
everybody, but morale is worse here than other places and I, for one, would
like to know the<span class="tdatacell style1">root cause.</span><br /><br /><span class="red"><strong>Bill:</strong></span>Actually, it seems obvious to me
– lack of personal contact. Neil’s on Bleaker Street, Torben is<span class="tdatacell style1">who-knows-where</span>– I have to take a cab just to file
expenses!<span class="tdatacell style1">I bumped into</span>Sarah the other day
and she said "Howdy, stranger!"<br /><br /><span class="red"><strong>Neil:</strong></span>You know, I don’t see what
you’re getting at...<br /><br /><span class="red"><strong>Kathryn:</strong></span><span class="tdatacell style1">Hang on</span>, let's<span class="tdatacell style1">hear
Bill out</span>.<br /><br /><span class="red"><strong>Bill:</strong></span>Well, two years ago, when we
were expanding, we rented offices in other locations and we all got spread
out.<br /><br /><span class="red"><strong>Paul:</strong></span>Yeah, I remember that. I used to
see Neil’s team every day, but we email now.<br /><br /><span class="red"><strong>Neil:</strong></span>Absolutely. M y department moved
and I only see you folks at meetings.<br /><br /><span class="red"><strong>Kathryn:</strong></span>I think we’re<span class="tdatacell style1">onto something</span>here. We’ve<span class="tdatacell style1">pinpointed</span>the underlying cause of low morale. Let’s
define it as due to a lack of face-to-face contact.<br /><br /><span class="red"><strong>All:</strong></span>(Murmurs of agreement)<br /><br /><span class="red"><strong>Natalie:</strong></span>So, let’s state it as a
challenge. How can we improve morale, without spending<span class="tdatacell style1">a fortune</span>?<br /><br /><span class="red"><strong>Bill:</strong></span>Exactly. (Murmurs of
agreement)<br /><br /><span class="red"><strong>Kathryn:</strong></span>Good, we’ve got something we
can really<span class="tdatacell style1">sink our teeth into</span>. Time for
some brainstorming. To start off with, I’d like everyone to just<span class="tdatacell style1">throw out some ideas</span>. Okay?<br /><br /><span class="red"><strong>Neil:</strong></span>Here’s one, how about if
we...</p>
<p><font color="#339966"><strong>Vocaburary Note</strong></font></p>
<p><span class="tdatacell style1">staff morale</span>・・・ General mood of
company's employee<br /><span class="tdatacell style1">get to grips with</span>・・・To deal with a
problem<br /><span class="tdatacell style1">comes back to bite us</span>・・・ To cause
ploblems at a later time<br /><span class="tdatacell style1">To bumped into some</span>・・・ To meet someone
you know by chance<br />
To be onto somthing ・・・ Close to making a imortant discovery<br />
</p>
<p> </p>
<p> </p>
